Complementing its fixed-mobile convergent solutions which enable hotel guests to switch from viewing content from their hotel TV screen to their own mobile device and back – Locatel has released a new suite of mobile solutions and applications for hotels.
The new mobility suite from Locatel includes mobile apps that hotels can brand and build with appealing content on their hotel, its services and local information. This local information can include details of transport, upcoming events and third party services ranging from restaurants to golf courses and even helicopter bookings.
Bookings for hotel services can be made directly through the apps, thus driving more ancillary revenues. Hotels can maintain direct relationships with their customers, past, present and future, wherever they are. This has the added advantage of encouraging more reservations directly with the hotel and less reliance on third party online booking platforms.
The new mobility suite also includes tablets installed with the apps for the hotel’s guest rooms and public areas. Locatel’s Lobby Companion has been designed to liven up hotel lobbies, bars and business centres. Through an easy to use interface, guests can navigate a range of hotel and local tourist information, as well as internet browsing.
The ‘In Room Companion’ installed on tablets in guest rooms, gives direct access to a large choice of innovative in-room services including ordering room service, spa reservations, TV remote control, control of automated room functions such as adjusting room temperature and express check-out.
All the applications in the mobility suite can be quickly adapted to the needs of each hotel. As the platform is cloud-based, updates with new content can easily be made, via any computer. Although the new mobility suite has only recently been launched, it has already been successfully used in pilot launches with hotels such as Hotel Le Péra in Paris.