New research shows PayPal, Yamaha Motor and Amazon viewed as customer relationship leaders by consumers in Ricoh ‘Triple R’ research. Consumers are challenging brands to be more personal, efficient and responsive in their strategic communications. 70% of European consumers say the best brands are those who treat them as individuals, according to new research commissioned by … [Read more...]
Save 20% of European Revenue By Digitising Data, Says Ricoh
70 per cent of European business leaders believe that digitising hard copy documents would save between five and 20 per cent of their annual turnover. New research commissioned by Ricoh Europe illustrates the benefits to European businesses of tackling the ‘bigger data’ opportunity – the digitisation of business critical, hard copy documents for business decision-making. … [Read more...]